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Terms and Conditions

1. General

These Terms and Conditions govern the use of the Grace & Edward's website and the purchase of the products offered on it.

By using our website or placing an order, you agree to these terms.

2. Company information

Brand: Grace & Edward's

Email: help@graceandedward.com

3. Purpose

These Terms define the rights and obligations of Grace & Edward's and its customers in connection with the online sale of products through our website.

4. Products

All essential product information is shown on the corresponding product pages.

Product images are for illustrative purposes only. Slight differences from the actual product may occur.

Grace & Edward's reserves the right to modify, update or withdraw products from its catalogue at any time.

5. Orders

By completing an order, you submit a binding offer to purchase the selected products.

After your order is confirmed, you will receive a confirmation by email.

Grace & Edward's reserves the right to refuse or cancel an order, in particular in cases of suspected fraud, payment issues or a previous breach of contract.

6. Prices

All prices are displayed in the currency shown at checkout.

Where required by law, prices include applicable sales tax or value added tax.

Shipping costs are shown separately during the checkout process.

Customs duties and import taxes are not included in the product price and are the customer's responsibility.

Grace & Edward's reserves the right to change prices at any time. The applicable price is the one displayed at the time of the order.

7. Payment

The following payment methods may be offered:

Credit card
Debit card
PayPal
Apple Pay
Google Pay
Shop Pay
Any other payment method displayed at checkout

All payments are processed by secure payment service providers using encryption systems.

Payment details are not stored on our servers.

Orders are only processed after successful payment authorisation.

8. Shipping and delivery

Orders are delivered to the address provided by the customer.

Stated delivery times are estimates and may vary depending on the destination country, the carrier or customs procedures.

Grace & Edward's cannot be held liable for delivery delays resulting from circumstances beyond our control, including:

Carriers
Customs authorities
Events of force majeure
Natural disasters
Strikes or logistical disruptions

9. Right of withdrawal, returns and refunds

Consumers in the European Union and the United Kingdom benefit from the statutory right of withdrawal within 14 days, in accordance with applicable consumer protection regulations.

Grace & Edward's also offers an extended voluntary return period of 90 days, in accordance with our current Return Policy.

For further details, please see our Return Policy.

10. Limitation of liability

To the extent permitted by law, Grace & Edward's shall not be held liable for:

Improper use of the products
Indirect or consequential damages
Loss of data
Loss of profits
Events beyond our control

Mandatory statutory provisions regarding liability remain fully applicable.

11. Data protection

Personal data is processed in accordance with our Privacy Policy, the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We are committed to handling your personal data confidentially and securely.

12. Intellectual property

All content on this website, including texts, images, graphics, logos, trademarks and designs, is the property of Grace & Edward's or its licensors.

Any use, reproduction or distribution without prior written permission is prohibited.

13. Applicable law

These Terms are governed by applicable consumer protection laws.

Consumers may assert their statutory rights in their country of habitual residence. Nothing in these Terms limits any mandatory consumer rights available to you under local law.

14. Changes to these Terms

Grace & Edward's reserves the right to update or amend these Terms and Conditions at any time.

The terms applicable to an order are those published on the website at the time of purchase.

Contact

Grace & Edward's